At Anmol Jewellers, each creation is crafted with the utmost care and precision. We value your trust and are committed to offering a seamless and transparent shopping experience.

Returns & Refunds

Customers may initiate a return within 7 days from the date of delivery. During this period, customers may decide whether to keep the product or return it for a refund, subject to the conditions below.

Return Conditions

The return request must be raised within 7 days of delivery
Customers must contact Anmol Jewellers Customer Support +91 93726 57350 via the official customer care number or email ID crm@anmoljewellers.in to initiate the return.
Products must not be shipped back return confirmation email is received from Anmol Jewellers.
All products must be returned in their original condition unused, unworn, and unaltered, with original packaging intact.
The original invoice and guarantee card must be included in the return package. Returns without these documents will not be processed.
For jewellery products, as security tag is provided inside the jewellery box:
- The jewellery must be returned in its original box, secured with the security tag.
- Returns without the security tag or with a tampered lock will not be accepted by our shipping partner.

Refund Timeline Mode

Refunds will be processed within 7–15 working days from the date the returned product(s) are received at our warehouse and pass quality inspection.
For online payments, refunds will be issued via the same payment method used during purchase.
In cases where the original debit/credit card is no longer active, the refund will be processed via cheque.
For Cash on Delivery (COD) orders, refunds can be processed via:
- Cheque or
- NEFT (National Electronic Fund Transfer)

The refund mode will be as per the customer’s preference.

Exchanges

Exchanges are accepted within 7 days from the date of purchase or delivery.
Jewellery must be unused, unworn, unaltered, and returned in original condition, along with the invoice and certification.
Exchanges are permitted only for items of equal or higher value. The customer must pay any price difference.
All exchange requests are subject to quality inspection and approval by Anmol Jewellers.

Manufacturing Defects

In the unlikely event of a manufacturing defect, the jewellery will be repaired or exchanged at the sole discretion of Anmol Jewellers after inspection.

Non-Returnable & Non-Exchangeable Items

The following items are not eligible for return or exchange:

Customized, personalized, or made-to-order jewellery
Earrings and pierced jewellery (for hygiene reasons)
Jewellery altered or resized at the customer’s request
Discounted or promotional items

Important Notes

Damage due to wear and tear, mishandling, accidental impact, or exposure to chemicals is not covered.
Natural variations in gemstones, diamonds, and gold are inherent characteristics and do not constitute defects.
Anmol Jewellers reserves the right to accept or decline any return, refund, or exchange request based on inspection and brand policy.

Return & Exchange Policy